
H₂O Innovation runs water treatment and infrastructure across several divisions. Proposal and contract work sat with a few power users, and every new solicitation restarted the same slow read. We embedded through standing office hours rather than delivering and leaving.
Proposal and contract work sat with a few power users across Contract Operations (ConOps), legal, and engineering. Spec packs ran to hundreds of pages, commercial guidelines lived in people's heads, and every new RFP restarted the same slow read.
Spec packs of several hundred pages and commercial guidelines held by individuals moved into one searchable place, with SharePoint left as the system of record. A response is checked against the commercial guidelines and comes back with redlines marked for a human to adjust.
We started in one division, on the proposal and PowerPoint work it does most often, through standing office hours where the team built alongside us rather than receiving a finished thing.
Their legal team authored it with us, so guidelines that had lived in a few people's heads became something the rest of the business could run. It marks redlines for a human to adjust rather than deciding anything on its own.
The third division brought the hardest input: pre-bid specs running to several hundred pages. SharePoint stayed the system of record throughout, so nothing had to move for any of this to work.
Each division was won on what the last one had already shipped. The mandate driving it, getting proposals out cleaner and faster, now runs as Skills the whole organisation can use rather than as a few people's expertise.
Great support into compiling tons of pages, encapsulating the essential and providing with a clear presentation. Definitely a time saver!
This is exactly what I was hoping for.
Bring us the process your team repeats and we will shape Miito around it.
H₂O started in one division and expanded on results. Bring us the work your team repeats and we will shape Miito around it.